po box 122, kuranda qld 4881
ph: (+61) 740 939005
mob: 0448 939009


  Glossary of Services

Demand Management Planning and Implementation

Reducing consumption by planning, systems, efficiency and training.

Climate Change Readiness

Identifying likely impacts of Climate Change and potential strategies to adapt your business to ensure its viability into the future.

Environmental and Sustainability Advice

Practical and realistic advice that considers environmental, social and economic implications for your business operations.


Appropriate language and resource based training for you and your staff that delivers the best learning outcomes.

EH&S Inductions and Awareness Training

informing your staff of their legal and company obligations in regard to protecting themselves; their workmates and the environment.  Reducing risk through tailored programs, delivered on site.

Carbon Footprint Reductions

Reducing emissions and environmental costs through a range of measures.

Change Management

Assisting to change corporate culture and incorporate sustainability principles as 'the way we do business'.

Community Engagement

Really listening to the community to identify their issues and concerns, desired outcomes.

Codes of Practise Development

Generating a set of guidelines to define desired environmental outcomes, particularly the Wet Tropics World Heritage Area.

Workshop Facilitaion

Engaging with an audience to get the outcome you desire.

Eco-Efficiency Auditing and Reporting

Looking at your business to identify its energy, waste and water use and ways to reduce it. Collating that information for internal and external audiences.

Project Management

Looking after the logistics to ensure delivery on time and on budget, with all the 'boxes' ticked.

Environment and Integrated Management Systems

Ensure you are compliant to ISO14001, ISO 9001 and AS/NZ 4804 and verify due diligence with appropriate documentation, training and implementation regimes documenting what your risks are and how you mitigate them.

Environment Impact Assessment and Mitigation

Not only identifying the potential environmental impacts and legislative requirements for a project but comprehensive and effective strategies to reduce those possible impacts.

Sustainable Development

Development which considers society and environment in balance with economic factors when planning, building or operating a business.

Risk Assessment and Management

Systematic identification of the 'foreseeable' risks and what it is 'practical' and 'feasible' and within your control to reduce.

Policy Development

Succinctly document your commitments in relation to environmental and sustainability performance.  Use your policy to increase your competitive advantage.



We offer the complete range of services through our:

Our greatest skill is to take complex science or legislation and put it in ‘real’ language for you: 
  • what does it mean to me?  What am I obliged to do? How can I make sure I comply? 
  • What do I need to tell the authorities or my clients to assure them we are doing the right thing?  

And we help you put your story in ‘their’ language – engineer or regulators speak, so they understand your intentions or commitments. 

We have years of practical experience working in industry, business and government departments so we know each set of requirements:  you still need to make a profit and satisfy your clients and staff, protect your community and the environment, whilst doing business legally, efficiently and using the simplest most effective ‘paperwork’ .

We can offer services to internationally recognised standards to help your business become more competitive in a market place requiring increasingly sustainable performance. 

We are 21st Century Green – Part of the solution and not just part of the problem. 


November 2011
Kim Forde Recommentation

The Missing Link's Director Kim Forde has recieved a Recommendation from TAFE QLD - " Kim has provided advanced instruction to a NWP50107 Diploma in Water Operations (Hydrometric Monitoring) group across Australia using web conferencing virtual classrooms in the subject of managing compliance in environmental management systems.

She effectively contextualised this subject to the employer's needs, using their own policies and processes. She effectively interacted with the students and willingly shared her knowledge of sustainability and environmental compliance. I highly recommend Kim." - Tracie Regan

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